Table of contents
End-to-End Encryption
Every transaction and piece of personal data is protected with 256-bit SSL — the same level of security used by banks.
No Sale of Data
Rk77 will never sell your personal data to third parties — that is our core commitment.
Your Control
You can request to view, correct, or delete your data at any time.
International Standards
Rk77 complies with international data protection standards and conducts regular security audits.
Secure Servers
All data is stored in secure data centers where unauthorized access is completely prevented.
Instant Alerts
You will be notified immediately if any suspicious activity is detected on your account.
01Introduction & our commitment
Rk77 (rk77.bar) is an online gaming platform built specifically for Bangladeshi users. We believe from the ground up that your privacy is a fundamental right — not something to be traded away for bonuses or perks.
This privacy policy ("Policy") applies to the rk77 website, app, and all associated services. It clearly sets out what data we collect, why we collect it, how we use it, and what rights you have.
Rk77's privacy policy is written in plain language because we want you to understand everything yourself — confusing you with complex legal jargon is not our goal. By using the platform, you agree to this policy. If you disagree with any part of it, please reach out to our support team.
02What Information We Collect
Rk77 only collects the information necessary to operate the platform, maintain security, and provide you with the best service. Collecting excessive or unnecessary data goes against our policy.
Information Collected at Registration
- Full name (as it appears on your NID or passport)
- Date of birth (required for age verification)
- Email address and mobile number
- Current address (district and division)
- Preferred Currency & Language
KYC & Payment Information
- Scan of National ID (NID) or passport
- BKash / Nagad / Rocket account number (for ownership verification)
- Bank account details (for large withdrawals)
- Transaction history & amounts
Automatically collected data
- IP address and device identification number
- Browser type, operating system, and screen resolution
- A log of which pages you visited on the platform and for how long
- Cookies & Session Data (details below)
- Referral source (how you found rk77)
| Data Type | Reason for collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile & email | Contact & security alerts | Yes |
| NID / Passport | KYC Verification & Withdrawals | Yes |
| IP & Device Information | Fraud Prevention & Security | Automatic |
| Cookie Data | Session management & experience improvement | Automatic |
03How Your Information Is Used
Rk77 uses the data it collects solely for specific, legitimate purposes. Each use case is outlined transparently below:
- Account Management: To create your account, manage logins, recover passwords, and ensure account security.
- Transaction processing: For deposit verification, withdrawal processing, and bonus distribution.
- KYC & Legal Compliance: To verify age, confirm identity, and comply with anti-money laundering regulations.
- Customer Support: To handle your complaints, questions, and support requests.
- Security & Fraud Prevention: To identify duplicate accounts, prevent bot attacks, and flag suspicious activity.
- Platform Improvement: Used to analyze user experience and improve service quality (no personal identification involved).
- Relevant Communications: To keep you informed of important updates, security alerts, and offers relevant to you.
05Data Protection Methods
Rk77 protects your data to the highest industry standards. Security isn't just a feature — it's the foundation of every system we build.
- 256-bit SSL/TLS Encryption: All communications from browser to server are encrypted.
- Database Encryption: All stored sensitive data is kept in encrypted form.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Regular Security Audits: A third-party team of experts conducts regular system audits.
- Access Controls: Only authorized personnel can access limited data on a need-to-know basis.
- Suspicious activity monitoring: Our AI-powered system monitors account activity 24/7.
- Data Backup: All data is backed up securely in separate locations.
06Cookies & Tracking Technologies
Rk77 uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser that help make your experience smoother and more personalized.
What Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and security — cannot be disabled.
- Functional Cookies: To remember your language preference, theme, and other settings.
- Analytics cookies: To understand which parts of the platform are most used (without identifying individual users).
- Security Cookies: To detect multiple accounts and fraudulent activity.
Manage Cookies
You can disable cookies from your browser settings, but please note that turning off essential cookies may cause some platform features to stop working. For more details, refer to your browser's help center.
07Data Retention Period
Rk77 does not store your data indefinitely. Each category of information has a defined retention period.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Requirements |
| Transaction history | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | AML & Regulatory Obligations |
| Support contact | 3 years | Proof of dispute resolution |
| Log & session data | 12 months | Security Analysis |
| Marketing preferences | Until consent is withdrawn | At your discretion |
After the retention period, data is securely deleted or fully anonymized so you can no longer be identified.
08Your Rights
As an rk77 user, you have several important rights over your personal data. Contact us at any time to exercise these rights.
How to Exercise Your Rights
- Email support@rk77.bar or reach us via live chat
- Provide your account details to verify your identity
- Clearly state which right you wish to exercise and why.
- We will respond within 30 business days
09Protection of Minors
Rk77 is strictly an adults-only (18+) platform. We do not knowingly collect data from anyone under 18, and registration by minors is not permitted.
- Date of birth verification is mandatory at the time of registration.
- Age is re-verified as part of the KYC process.
- If a user is found to be under 18, their account will be immediately suspended and all associated data will be deleted.
- If a parent or guardian has concerns, they can contact us at support@rk77.bar.
10Policy Changes & Updates
Rk77 may update this privacy policy from time to time. Revisions may be necessary due to technical changes, new services, or updates to applicable laws.
Change Notifications
- A notification will be sent to your registered email address for any significant changes.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will always reflect the most recent revision.
- For minor changes, only this page may be updated.
Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly.